Issue – Contents of Organization definition are not painted to the screen when opened

Example Screen Shot:

Typically, weird issues with Rows or Organizations are usually resolved with a clearing of Cache and Cookies in the Browser or a recycling of the Application Pool.

However, in this case that was not the culprit. By executing an (F12) in the Browser Console the programmer was able to see a complaint against Bad Data in certain user set ups.

In SSMS we analyzed the User Data table and saw Null’s in the External Application ID for a few users.

Example Screen Shot:

Solution:

By opening up the user set up(s) in ReportFYI and simply clicking on the “Save” button the External Application ID was updated and the issue was resolved in the ReportFYI GUI

 Example Screen Shot::