Cancelling a Long-Running Data Transfer

To cancel a long-running ConnectFYI Data Transfer:

1) Login to CFYI

2) Go to the Immediate Data Transfer page (it should show that a job is currently running)

3) Click the "About" link in upper right

4) Click "Clear Data Transfers" button (in lower left corner):

You may need to click to a different page and then back to see that the data transfer has stopped.

For those with older versions, you must use a SQL query to clear out the stuck job. To do this, the person must have access to the SQL Server where the Connectfyi RDM database resides.

Login to the SQL Server and select the RDM db and run the script shown.

delete from RDM_ProcessManager where Status = 1

Once a successful transfer has completed without failures on any table then run reports to confirm and verify report balances.

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